Returns & Exchanges

At Labielle, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you can return or exchange eligible items within 14 days of delivery.

1

Check Eligibility

Ensure your beauty products are unopened, unused, and in their original packaging to qualify for a return or exchange.

2

Submit a Request

Contact our customer support team via email or WhatsApp with your order number and the reason for the return.

3

Pack and Ship

Carefully pack the items in their original box and hand them over to our designated courier partner during pickup.

4

Receive Refund

Once our team inspects and approves the returned items, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing